Terms & Conditions

Last updated: May 2026

By using this website and purchasing services from Eva Novelli – Italian Confidence Coach, you agree to the following terms.


1. Services

This website provides:

  • Italian language coaching
  • Online private lessons
  • Coaching packages
  • Community subscriptions
  • Educational digital products

All services are delivered online unless otherwise stated.


2. Payments

All payments must be completed before lessons or services are provided.

Payments are securely processed through third-party payment providers such as PayPal or Stripe.


3. Booking Responsibility

After purchasing a lesson or package, it is the client’s responsibility to schedule sessions using the provided booking system.


4. Client Responsibility

Learning progress depends on:

  • Participation
  • Practice
  • Attendance
  • Consistency

Results cannot be guaranteed, as every student progresses differently.


5. Cancellations & Refunds

Please refer to the Refund & Cancellation Policy for full details regarding cancellations, rescheduling, and refunds.


6. Intellectual Property

All materials, resources, branding, text, videos, and teaching content on this website remain the intellectual property of Eva Novelli unless otherwise stated.

Content may not be copied, redistributed, or resold without written permission.


7. Community Conduct

Clients participating in community spaces, chats, or group activities must behave respectfully toward all members.

We reserve the right to remove participants engaging in abusive, inappropriate, or harmful behavior.


8. Limitation of Liability

We aim to provide high-quality educational services but cannot guarantee specific personal, professional, or language-learning outcomes.

To the maximum extent permitted by law, Eva Novelli shall not be held liable for indirect or consequential damages arising from the use of this website or services.


9. Changes

These terms may be updated periodically. Continued use of the website indicates acceptance of the updated terms.